Bilingual Subsidy Case Manager
Enthusiastic professional to join a dynamic nonprofit, committed to supporting Monmouth County’s children, families, and the child care workforce. Through excellent service delivery, a Subsidy Case Manager will maintain rapport with families who receive child care subsidies while supporting families with their child care solutions and other needs. This engaging social service position supports families with the process of maintaining their government funded child care assistance. A Subsidy Case Manager also advises families of all available community resources, provide child care referrals to eligible child care providers, in person, by telephone, email and mail to families seeking child care in Monmouth County, educate all families on the value of choosing quality child care, quality indicators and appropriate child care options to meet each family’s needs while respecting parental choice. In addition, all staff must represent Child Care Resources in a positive manner by being responsive, informative and courteous and raise awareness about child care issues by promoting the agency at community outreach events. Excellent customer service skills, attention to detail, and computer literacy required. Familiarity with child care regulations, and bilingual, English/Spanish a required. After initial training period Child Care Resources offers a hybrid work environment. Working in the office in Neptune three days a week and working remotely two days a week.
College degree in related field preferred as well as at least three years’ experience in a child care setting or human service agency preferred. This position requires a strong commitment to working in partnership with families, to strengthen their knowledge as consumers of child care. Resume to kotto@ccrnj.org or mail to Child Care Resources, HR 115, PO Box 1234 Neptune, NJ 07753-1234. EOE
Anyone interested in employment with Child Care Resources, please send resume to:
Child Care Resources
Attn: 115
PO Box 1234
Neptune, NJ 07754
Fax: 732-918-9902